Where a change of mind or cancellation to a booking is requested, it must fulfill the following conditions to qualify for a refund:

Refund must be requested minimum 24 hours from the start of the event.

A full refund less 10% will be provided, which covers for processing/administration.

To initiate a refund, an email must be sent to dim@ohvale.com.au with your booking reference number requesting a refund.

If an event is cancelled, a full refund will be processed. No cancellation fee will apply.

Ohvale Australia Inc reserves the right to cancel an event at any time, to which full refunds are provided.